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E-Learning Case Study

Reaching Multilingual Families: A Guide for Education Leaders

Role: Instructional Designer & Developer

Tools Used: Articulate Rise 360, Canva

Target Audience: School Principals, Assistant Principals, and Parent Engagement Coordinators

Duration: 20 Minutes

The Problem 

School districts across the country are having an equity gap when it comes to family engagement. Multilingual families are disconnected from the conversations that most matter to them: their child’s education. At the center of the problem is poor communication in the form of a heavy dependence on tools like Google Translate to disseminate information to parents or, worse, enlisting bilingual students to interpret when difficult conversations arise. Miscommunication in these situations leads to a breakdown of trust and violations of privacy. One mid-sized urban school district reported that 40% of multilingual families attended fall conferences, compared to 78% of English-speaking families. This resulted in a persistent achievement gap. School leaders can combat this problem by putting culturally responsive communication strategies in place to honor families' languages and form meaningful partnerships.

Family Using Tablet

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